Appointments can be made online, or by phone. A valid payment method may be required to secure your booking.

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By scheduling an appointment, you agree to our Cancellation Policy.

We require a minimum of 24 hours’ notice for cancellations or rescheduling.

• Late cancellations (within 24 hours) may incur a 50% fee.

• No-shows will be charged 100% of the treatment price.

• Late arrivals may result in reduced treatment time, with the full fee still applicable.

Please refer to our Cancellation Policy page for full details.

Clients are required to provide accurate and complete health information prior to treatment. This ensures treatments are delivered safely and appropriately.

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LANNALUXE reserves the right to refuse or modify treatment if it is deemed unsuitable or unsafe.

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Massage and Facial treatments are not a substitute for medical advice, diagnosis, or treatment. If you have any medical concerns, please consult a qualified healthcare professional.

Private health rebates may be available for eligible Remedial massage treatments. Clients are responsible for confirming their level of cover with their health fund.

We are committed to providing a safe, respectful and professional environment for our clients and therapists.

All clients are expected to behave respectfully and appropriately throughout their appointment. Sexual comments, inappropriate touching, harassment, threatening behaviour, or any other conduct that makes a therapist feel unsafe or uncomfortable will not be tolerated.

Our therapists reserve the right to stop and leave the treatment immediately if inappropriate behaviour occurs or if they feel unsafe.

If a treatment is terminated due to inappropriate behaviour or harassment, the session will be considered completed and no refund will be provided.

The client may also be refused future appointments.

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By booking an appointment with Lannaluxe Massage & Wellness, you acknowledge and agree to this policy.

To the extent permitted by law, LANNALUXE is not liable for any injury, loss, or damage arising from treatments provided, except where required under Australian Consumer Law.

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Nothing in these Terms & Conditions excludes rights you are entitled to under the Australian Consumer Law.

All content on this website, including text, images, and branding, is the property of LANNALUXE and may not be reproduced without permission.

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While we strive for accuracy, LANNALUXE does not guarantee that all website information is error-free or current.

LANNALUXE reserves the right to update these Terms & Conditions at any time. The latest version will always be available on our website.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

0451 688 269

info@lannaluxe.com.au​​​​​​​​​​​​​

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